Traffic light faults

Tell us about a fault with a traffic light at a junction or signalised pedestrian crossing, for example pelican, puffin or toucan crossings.

Examples of a fault include:

• traffic lights that are not working
• synchronisation with other traffic lights

Report a fault with traffic lights

Use this service to:

• report traffic light faults

Start

You will need to let us know the:

• road or junction the faulty traffic lights are located on
• details of the fault
• installation reference number, if known (located on the side of the nearby grey controller box and written in black lettering)
• faulty pole number, if known

If the fault is an emergency please phone us on:

• 01202 265255: during normal opening hours 
  
• 0800 506050: out of hours