Report a street light issue

If you are reporting a dangerous fault such as a leaning or damaged street light or exposed electrical wires, please call us on 01202 123123 during office hours or 0800 506050 out of office hours.

Use this service to report a street light, lamp post, lit bollard, subway light or lit sign that is:

  • flickering/flashing
  • still on in the day
  • not on at night
  • late coming on

You'll need to tell us:

  • the nearest house number and road name
  • or the lamp number

It's also useful if you upload a photo of the problem from your smartphone or tablet/iPad.

You only need to report a faulty street light once. 

It normally takes up to 10 working days to fix an issue. 

Completing this form takes around 5 minutes.


Page last updated: 27 April 2021
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