Report bus shelter damage

Bus shelters are provided to enhance your public transport experience by offering protection from the weather conditions whilst you are waiting for your bus.

If you notice any issues with a bus shelter, including damage or faults, please report them to us and we will arrange for them to be fixed.

Report bus shelter damage

Use this service to report:

• damage to a bus shelter 
  
• a fault with a bus shelter, for example timetable display 
  

Start

You will need to tell us:

• your contact details (optional) 
  
• the exact location of the bus shelter 
  
• the bus shelter identity code (if known) 
  
• which part of the bus shelter is damaged or faulty 
  
• a description of the damage or fault 
  
• any other information, for example vehicle details if caused by a road traffic collision 
  

Emergencies can be reported by telephone on:

• 01730 231115: during normal opening hours
  
• 0800 731 3699: out of hours