Communications services

The communications service provides strategic, guidance, advice and practical support in the following areas:

• communications
• media relations 
• crisis communications

This service is tailored to need, specifically to:

• provide communications support, in particular media management, during crisis or emergency situations of high media interest (e.g. death or serious injury of pupils or staff, alleged serious crime by a member of staff, etc) 
• provide advice on staff, pupil and parent communications during such incidents and assistance in producing letters, briefing notes 
• monitoring of media coverage of crisis or emergency situations 

Please note: schools not purchasing this service will no longer receive automatic support in a crisis/emergency situation unless the incident has a major impact on Borough of Poole’s reputation.

For more information contact the Communications Team by email communications@poole.gov.uk or phone 01202 633295.