Before you report misuse
Before making a report, it is important that you're aware of some common misunderstandings:
- the badge is issued to a person, and can be used in any vehicle they travel in
- badge holders don't have to be in the vehicle when it is parked, as long as they are being picked-up or dropped-off from the location
- badge holders don't always have a physical disability. They may hold a badge due to severe behavioural problems, which makes it unsafe for them to walk long distances
- badge holders can be any age. Even children under 3 can hold a badge, when bulky medical equipment (like ventilators and oxygen) needs to be close by, or if they need urgent access to a vehicle in order to receive medical treatment
- some badge holders have been given a badge because they are terminally ill, and their mobility is expected to increasingly worsen
Report suspected misuse
All misuse reports need to be in writing via email or the form below.
We need as much information as possible to help us with our investigations, such as:
- name of the badge holder
- badge serial number
- times and locations the misuse takes place
- vehicle details (e.g. model, make and colour)
- a description of the person using the badge
If you wish to upload any evidence, like social media screen-shots or short video footage, please be aware this may be used in court proceedings.
Report misuse
Page last updated: 10 July 2020