Food businesses

Food Hygiene Rating Scheme: information for businesses

Food businesses in Poole (other than very low risk) are given a Food Hygiene Rating each time they are inspected, as part of a national scheme run by the Food Standards Agency and local authorities. The rating is published on the Food Standard Agency website and the business is provided with a sticker to display it at the premises.

Ratings go from ‘0’ to ‘5’. ‘0’ means that urgent improvement is necessary and ‘5’ means that very good hygiene standards were found. The rating is based on:

  • how hygienically the food is handled
  • the condition of the premises, including cleanliness
  • how food safety is managed

A high rating is something to be proud of! The Food Standards Agency website gives ideas on how you can promote your rating.

To make sure that the scheme is fair to businesses, it has a number of safeguards:

  • an 'appeal', within 21 days, if the business does not agree with their rating
  • a 'right to reply' which allows businesses to feedback comments to be posted on the Food Standards Agency website
  • an 'opportunity to request a re-visit' and re-score when improvements have been made

Full details of these safeguards are provided on the Food Standards Agency website, including the relevant forms which need to be completed and sent to the Borough of Poole.

Please note: there is a charge for a requested re-score visit of £126.50. The re-score visit will be carried out within 3 months of receipt of this payment.

Page last updated: 02 May 2019
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