Stray or lost dogs

If you have found a stray dog, please contact us. You will be asked to describe the dog and we will come and collect it.

Monday to Thursday 9am to 5pm, or Fridays 9am to 4.30pm please call 01202 123123.

If you find a dog outside these hours you will need to phone 0800 506050 to report it. 

You will be asked to keep the dog overnight or take it to our local designated vet. Details will be provided.

We keep a register of reported dogs. Enquiries will be matched to reunite stray dogs and owners. If the current owner does not claim the dog, it will be rehoused with a suitable owner after 7 days.

Please note: the police no longer take responsibility for stray dogs and will not accept them at the police station.

Lost dogs

If you have lost your dog please call 01202 123123, Monday to Thursday 9am to 5pm or Friday 9am to 4:30pm or call 0800 506050 outside of these hours.

You will be asked for a description of your dog. If we have your dog you will be reunited with it as soon as possible. Please note you will be charged a fee on its return. 


You will be charged:

  • £36 for the return of your dog (first occasion, including free chip if permission granted)
  • £51 for the return of your dog (second occasion)
  • £20 for microchipping of animal 
  • £18 if you want us to deliver the dog to you

Kennelling charges are £12 for the first day and £14 for all subsequent days.

Vaccinations: we use a number of rescue organisations and occasionally boarding kennels to kennel stray dogs. Some of these organisations require dogs to be vaccinated while in their care. Where this is necessary the owner will be liable for the fee.

Veterinary fees: if your dog has required veterinary treatment whilst in our care you will be liable for this.

We also advise you to contact:

  • the neighbouring councils particularly if you live near council borders
  • local rescue centres and veterinary surgeries

If your dog has been missing more than 24 hours we also suggest you contact DogLost UK.

Please note: if you do not claim your dog after 7 days of us retaining it, the dog will be transferred to a local rescue charity for rehoming.

Preventing your dog from becoming a stray

It is a legal requirement for your dog to be microchipped. Failure to do so is an offence.

Further details on our pet microchipping page.

The law also requires that your dog wears a collar identification tag at all times whilst in a public place. Failure to do so is an offence.

If a member of the public finds your dog they can return it to you without our officers becoming involved. This saves you paying a fee and reduces stress for your dog.

Having your dog microchipped does not eliminate the need for it to wear a collar and tag.

Page last updated: 19 April 2021
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