Planning and Regeneration Services Results

We asked panel members about the Planning and Regeneration service. 26% have used at least one of the Planning and Regeneration Services, with 10% using more than one service. Awareness is highest of planning applications, with least awareness of Economic Development, Conservation and Planning Policy.

59% are satisfied with the service they received from Planning and Regeneration Services. 27% are dissatisfied with the service. The main causes for dissatisfaction were customer service related or because of the decision.

Ways in which you suggested how the Planning and Regeneration Service may be improved included greater publicity/information, taking into account people's views and decisions being made more quickly.

Page last updated: 17 April 2019
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