Coronavirus (COVID-19): change to service
We are experiencing some interruption to complaints and feedback processes due to the Coronavirus (COVID-19).
This may mean that we may not be able to respond to your complaint within the usual timeframes set out below.
See further information about changes to services.
Your guide to making a comment, compliment or complaint
We are always looking to improve our services. If you have a comment, compliment or complaint let us know. Any comment, good or bad, helps us to understand what people do and don't like about our services, and how we can make them better in the future.
Page last updated: 14 August 2020