Health and safety at work

We share responsibility for investigating complaints and accidents with the Health and Safety Executive (HSE) depending on the type of business affected.

Areas of responsibility

We are responsible for ensuring that businesses comply with the Health and Safety at Work etc Act 1974 and related legislation in the following types of premises:

  • offices (except government offices)
  • shops
  • hotels
  • restaurants
  • leisure premises
  • nurseries and playgroups
  • pubs and clubs
  • places of worship
  • sheltered accommodation and care homes
  • warehousing and wholesale
The main responsibilities for the Health and Safety Executive in Poole are:

  • factories
  • building sites
  • nursing homes and hospitals
Report a health and safety issue to us.


When you make a complaint we start by checking it relates to a work activity where we are responsible for enforcing the health and safety legislation.

We may ask the employer to investigate your complaint or we may look into it ourselves. However, it may not be possible for us to look into your complaint if we're not able to identify who is responsible for the work you’ve complained about from the information you provided.

If you want feedback, we'll contact you to let you know the outcome of our investigation.

We also have more information regarding whistleblowing available.

Accidents at work

We follow the Incident Selection Criteria to help us determine which incidents to investigate. 

Employers, the self employed and people in control of work premises must report certain accidents occurring at work to the Health and Safety Executive. This is a legal requirement of the Reporting of Injuries Diseases and Dangerous Occurrences Regulations 1995. 

Make a RIDDOR report

Page last updated: 04 May 2021
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