Garden waste service

Due to snow disrupting service on Thursday 1 March and Friday 2 March 2018, we have arranged for 2 catch up collections.

If you were due to receive a service on Thursday 1 March, please present your bins for a catch up collection on Thursday 20 December. If you were due to receive a service on Friday 2 March, please present your bins for a catch up collection on Friday 21 December.

You can register for the Garden Waste Collection Service 2019 between 1 October 2018 and 31 August 2019.

Costs

The cost of the service is £42.95 per bin. The cost for Access to Leisure and Learning card holders is £21.50 on their first bin ordered.

Renew or register for the garden waste service online

You will need to login to your account to renew or register for the garden waste service 2019.

Renew

Register

If you do not have an account then you will need to create one.

Creating an account is easy and the benefits are:  

  • it stores your name and address details so you don't have to enter them again
  • you can use it for other services in the future

Paying for multiple properties

If you wish to pay for multiple properties, for example as a landlord or on behalf of other people as well as yourself, please call us on 01202 261700 and we will help you through the process.

Renew or register for the garden waste service by phone

Register for the garden waste service by phone.

Register by calling 01202 261700. Please note due to high demand that your call may be held in a queue.

About the garden waste collection service

The garden waste service is an opt-in chargeable service available to all Poole residents. 

You will receive:

  • a 240 litre green wheeled bin
  • an information pack which includes a bin payment sticker
  • a fortnightly collection, as long as your bin has a payment sticker on it

Please make sure you always put the bin out by 6am on your collection day.

We often make collections in the evening and may continue until 11pm.

Garden waste collections 2019

The 2019 service starts on Monday 11 February 2019.

The last collection day will be Friday 13 December 2019.

Terms and conditions

View our terms and conditions for the garden waste service.

Page last updated: 22 October 2018
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