Anti Social Behaviour (ASB) and Community Safety Patrol Officer (CSAS) teams Privacy Notice

Please read the Council's general Privacy Notice as well as this notice.

What we do

The Anti Social Behaviour (ASB) and Community Safety Patrol Officer (CSAS) Teams are part of Communities within Bournemouth, Christchurch and Poole Council. The ASB and CSAS teams work with others to prevent, tackle and investigate antisocial behaviour, harassment, prejudice and some crimes to improve the quality of life for local communities.

  • they receive and investigate complaints of ASB, these can be from members of the public, businesses or partner organisations
  • they work in partnership with other organisations that are responsible for dealing with ASB, such as Dorset police, housing providers and support services
  • they work with victims and communities to understand the problems being experienced and to collate evidence of the issues
  • where necessary proportionate enforcement action is taken, this is generally using tools and powers within the ASB, Crime and Policing Act 2014.

The purposes we use your information for

  • to support and seek to protect victims of anti-social behaviour, harassment, prejudice and criminal behaviour
  • to assess and investigate incidents of anti-social behaviour, harassment, prejudice and some crimes
  • to deal with the alleged perpetrators of anti-social behaviour, harassment, prejudice and crime.

The personal information we collect and use

We only obtain and use the information we need to provide our services to you. We do obtain and use special category information.

The law we use to process your personal information

The Crime and Disorder Act 1998

This Act allows agencies to share relevant personal information and sensitive information in the execution of their duties to tackle crime and disorder and anti-social behaviour in their area.

Anti Social Behaviour, Crime and Police Act 2014

The effective operation of the legislation requires the relevant bodies to share relevant information for the purpose of carrying out the community trigger case review. The relevant bodies may request any person to disclose information for the purpose of a Community Trigger review. If the request is made to a person who exercises public functions and they possess the information they must disclose it.  The only exception to that is where to share the information would be either:

  1. in contravention of any of the provisions of the Data Protection Act 1998
  2. prohibited by Part 1 of the Regulation of Investigatory Powers Act 2000.

Other than these two exceptions, disclosing information for the Community Trigger does not breach any obligation of confidence or any other restriction on the disclosure of information.

Statutory legislation

The main legislation that provides us with the statutory basis to deliver our services is

  • Crime and Disorder Act 1998
  • Anti Social Beaviour, Crime and Policing Act 2014
  • Community Care Act 1990; adult social care
  • Care Act 2014; adult social care
  • Mental Health Act 1983; adult social care
  • Mental Capacity Act 2005; adult social care
  • Children Act 1989; children's social care
  • Children Act 2004; children's social care
  • Housing Acts 1988/1996/2004; housing/homelessness
  • Education Act 1996; schools, admissions, etc.
  • Environmental Protection Act 1990; waste, pollution, litter, contaminated land, etc.

The GDPR/DPA conditions we meet

The conditions that we use to process your personal information are

  • Public task: the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law (include appendix A)
  • Consent: you have given consent for us to process your personal data for a specific purpose, or purposes.

Special category personal information

We also use these additional conditions to process your special category personal information.

  • Public interest: the processing is necessary for reasons of substantial public interest (see Appendix A)
  • Consent: you have given explicit consent to the processing of your personal information for one or more specified purposes.

How to withdraw your consent

Where you have been asked to provide your consent to processing you can withdraw it at any time. If you wish to withdraw your consent, please contact or talk to the officer in the Council who has been providing the service or services to you. If you do not have an officer that you have regular contact with, please make your request to withdraw consent to our Customer Services team.

Remember to tell us which service or services your request applies to, so that we know who to send it to within the Council.

Who we may share your information with

Other Council Services

  • Law and Governance and any Counsel instructed to act on our behalf
  • Environment
  • Planning and Development
  • Transport
  • Communities
  • Financial Services
  • Housing Services
  • Adult Social Care
  • Children Social Care
  • Education
  • Commissioning and Improvement
  • Elected members
  • Stour Valley and Poole Partnership.

Partner Agencies

  • Dorset Police
  • Devon and Cornwall Police
  • Dorset Police and Crime Commissioner
  • Her Majesty's Court Service
  • Crown Prosecution Service
  • Dorset and Wiltshire Fire Service
  • Her Majesty's Prison Service
  • South West Ambulance Service
  • Dorset Health Care
  • Poole Hospital NHS Foundation Trust
  • University Hospitals Dorset NHS Foundation Trust
  • Dorset Clinical Commissioning Group
  • Your GP
  • Dorset, Devon and Cornwall Community Rehabilitation Company
  • National Probation Service
  • Dorset Youth Justice Team
  • Department for Work and Pensions
  • Immigration Compliance and Enforcement
  • Border Force
  • British Transport Police
  • Southern Inshore Fisheries and Conservation Authority
  • Poole Harbour Commissioners
  • RSPCA
  • Dorset Council
  • Schools, Colleges and Universities across Dorset.

Housing Providers

  • Poole Housing Partnership Ltd
  • Sovereign Housing
  • Radian Housing
  • Stonewater Housing
  • Aster Group
  • East Borough Housing Trust
  • Bournemouth Churches Housing Association
  • Ability Housing
  • Sandbourne Housing Association
  • Your private landlord or letting agent
  • DWP Housing Partnership
  • Homes4Let
  • Shelter.

Support Services

  • Drug and Alcohol support Services
  • Mediation Dorset
  • Relate
  • Restorative Solutions
  • St. Mungos
  • Routes to Roots
  • Salvation Army
  • Victim Support
  • Victim's Bureau
  • Intercom Trust
  • SPACE
  • Dorset Race Equality Council
  • Pivotal
  • Poole Forum
  • Bournemouth People First
  • Dorset Advocacy
  • Tricuro
  • Access Dorset
  • Bournemouth & Poole Citizens Advice
  • BCP Community and Voluntary Sector
  • Help and Care.

Other Partners

  • Shopping Centre Management & Security
  • BIDs
  • Bus companies operating in BCP area.

How long we keep information about you

We will retain this information for six years from the last contact with you, as stated in our retention schedule.

Page last updated: 21 September 2021
Help us improve poole.gov.uk
This is just for feedback on our website, not comments or questions about our services. Feedback on services will not be passed on. To tell us anything else, contact us.

Please don't include any personal or financial information.