[Skip to content]

Your Borough Of Poole
Services
.

Eligibility Policy - Adult Social Care

Eligibility for Care and Support

A new national eligibility criteria for adult care and support needs and carer support needs has been introduced as a result of the Care Act:

  • All councils across England must now use the same national level of care and support needs to assess what help they can give you

  • This new national eligibility criteria was introduced on 1 April 2015

  • It focuses on the best outcomes for you and if you decide to move to another area, councils will work together to ensure that there is no gap in your care

After carrying out a needs assessment, Borough of Poole must determine whether you are eligible for care and support.

You will have eligible needs if you meet all of the following:

Adult care and support needs:

  • You have care and support needs as a result of a physical or mental condition
  • Because of those needs, you cannot achieve two or more specified outcomes
  • As a result, there is a significant impact on your wellbeing

The outcomes include dressing, maintaining personal relationships, and working.

Carer support needs:

  • You have care and support needs as a result of providing necessary care for an adult
  • Because of providing care your physical or mental health is at risk or at risk of deteriorating or you cannot achieve any of the specified outcomes 
  • As a result, there is a significant impact on your wellbeing

The outcomes include providing care to other persons, maintaining personal relationships and working.

If you have eligible needs, and would like the council to help you meet these, we will agree with you how this will be done, and set it out in a care and support plan. In all cases, whether your needs are eligible for support or not, we will give you advice and information about what support is available in the community.

Find out more in our Eligibility Policy

Downloads

Contact us

Telephone  
01202 633902

Address  
Adult Social Care – Services
Borough of Poole
Civic Centre – Annexe
Park Road
Poole BH15 2RT