Borough of Poole
Main Reception opening hours
Monday to Thursday: 8.30am to 5.15pm
Friday: 8.30am to 4.45pm
Housing Benefit, Council Tax, Housing,
Home Choice and Cash Office opening hours
Monday to Thursday: 9am to 5pm
Friday: 9am to 4.30pm
Planning Department closes to visitors at 4pm
Check our A-Z before you travel as some services are at different locations in Poole, or do not have face to face facilities.
All visitors to the Civic Centre who require access past the secured doors in our Main Reception will need to report to Main Reception.
You will be asked to sign our Visitors' Book and you will then be directed to the appropriate area. When you leave the Civic Centre you must return to Main Reception and sign out.
Civic Centre Pay & Display Car Parks