[Skip to content]

Your Borough Of Poole

Transportation Services

Transportation Services manages the local transport network helping to ensure adequate and safe access to a sustainable transport system to meet the needs of the local community. 

The Unit plays an important role for Poole given its statutory responsibility as the Highway Authority.  Some considerable effort is also made to help develop council policy, build infrastructure, control the impact of growth in development, attract retail and facilitate local business activity.  For example, the new two bridge system and improved access in the central regeneration area of Poole.

Much of our work is essential in nature as we deal with the ever changing transport network, seeking to improve its design for all types of users while supporting public transport operators, providing for wider health, social care, education and voluntary transport needs. We also manage the daily operation of the Council buildings and help the Council to deliver its investment programme for schools, in particular the Age of Transfer programme.

We also provide safe and affordable parking for those that work, live, shop, learn and play across the Borough.


On 19 August 2013 the Unit is relocating from St Johns House in the town centre to the Civic Centre. At the same time the Reception desk will close to the public.

Our telephone numbers and email addresses remain the same.  As a result of the move, from Monday 19 August 2013 residents will no longer be able to apply in person for a bus pass.  In line with most other Councils in the South West region, in Poole this will become a postal application service.

Application forms can be downloaded from this website or a can be obtained from most Libraries.  Alternatively, residents can ask for one to be posted to them by telephoning 01202 634249.

All other enquiries about Transportation Services should be made either by telephone to 01202 262000 or by email to transportation@poole.gov.uk.


Contact us


01202 262000

Transportation Services
The Civic Centre
BH15 2RU