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Your Borough Of Poole
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Housing and Community Services

Housing and Community Services are committed to delivering a high quality, efficient and responsive service and aim to enable the opportunity for households in Poole to live in a decent, warm, affordable home within a safe community, so that their housing contributes to their life chances and the prosperity and sustainability of their community.

Housing reception opening times

Our reception times are:
9am to 5pm Monday to Thursday
9am to 4.30pm Fridays

We operate an open drop-in Housing Advice Surgery during the following hours:

  • Monday 9am - 2.30pm
  • Tuesday 9am - 2.30pm
  • Wednesday closed all day (Emergency homeless cases only from 1pm)
  • Thursday 9am - 2.30pm
  • Friday 9am - 2.30pm

Telephone a Housing Options Advisor on 01202 633804 or email your enquiry to housingadvice@poole.gov.uk