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Taxis

Lost property left in taxi

It is a condition of the taxi driver's license that any lost property found in Poole licensed vehicles must be handed in within 48hours. 

The items are handed into the Customer Services team at the Civic Centre.

The items will be kept for a period of 3 months after which time they will be donated to charity, recycled, disposed of responsibly or it will be returned to the driver who found it, if appropriate.

If you have lost an item in a taxi please use our online report-it form to let us know. 

We will check if your item has been handed in and if so let you know how to claim it.

If it hasn't been handed in yet we will make a report and will contact you if the item is found.

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Hackney Carriage and Private Hire Licences

Licences are issued after applicants have met certain standards and these must continue to be met if they wish to remain licensed.

Unlicensed operators, vehicles and drivers are trading illegally and passengers may not be insured.

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Difference between a Hackney Carriage and a Private Hire vehicle

Hackney Carriage (Taxi):

A vehicle that is available for immediate hire.
In Poole they are either London-style taxis or saloon cars and have:

  • A large roof sign saying "Poole Taxi'
  • Stickers with a Borough of Poole logo and "Licensed Taxi" on the front doors.
  • A plate attached to the rear showing the Hackney Carriage licence number, vehicle registration mark and the seating capacity

Private Hire:

These vehicles provide a similar service to taxis, but can only ever be pre-booked through an operator. Private Hire vehicles in Poole have:

  • A plate attached to the rear showing the Private Hire licence number, vehicle registration mark and the seating capacity
  • Some vehicles may have the telephone number and name of the operator displayed either on the windscreen, back window or on the rear doors.

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How to get a licence

Licences are issued to:

The only exception to this licensing requirement is vehicles used for weddings or funerals.

Applications must be returned to the Taxi Licensing officer:

Post:
Borough of Poole
Transportation Services
The Civic Centre
Poole
BH15 2RU

Telephone: 01202 262242
Fax: 01202 262091

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Fare Tariffs and Other Charges

We only set Fare Tariffs and Other Charges for Hackney Carriages (taxis), but most Private Hire vehicles in Poole are also fitted with a taximeter and charge the same rates.

The taximeter displays the maximum charge payable but drivers are allowed to charge less than the taximeter rate.

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Complaints

If you have a complaint about a Hackney Carriage or Private Hire vehicle you can contact the operator direct or contact the Taxi Licensing Officer.

Give the details (if known) of the drivers badge number, vehicle plate number or registration number to help trace the driver and vehicle.

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Taxi Ranks

There are two principal taxi ranks in the Borough.

Shoppers visiting the Dolphin Shopping Centre will find taxis available at 'The George' taxi rank. In addition there is a further 24 hour taxi rank at Poole railway station.

Customers enjoying Poole's night life may also use the evening taxi ranks in Lower High Street by the Slug and Lettuce, on the Quay and in Ashley Cross.

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Hackney Carriage (Taxi) and Private Hire Operators 

 

* These operators have wheelchair accessible vehicles

Operator

Telephone

Poole Radio Cabs Ltd

01202 666333 *

Ariel Taxis

01202 747333

Poole Harbour Taxis

01202 668866

Dial-a-Cab

01202 666822 *

Parkstone Cars

01202 739999

Dolphin Radio Taxis

01202 777879

Able Taxis 07851 724821 *

Ambassador Cars

07525 537479

Brian Bolder

07743 759894 *

Capitol Cars

07506 772437 

CJ Taxis Ltd

07711 868054 *

CPV Cars

07854 661977

D & M McGuigan 07855 458330

D C Clements

07787 525398

Dorset Day Trips 07443 496970
EBI Cabs 07533 228635
Euro Car 07411 221494

Focus Cars

07588 338406

Foster's Cars

07769 803650

Fresh

07597 971000

Giash Uddin 07985 275118

Grey Pearl

07900 417447

Isaac Cars

07786 808285

JDS Travel

01202 675692

Jim's 8 seater Private Hire

07739 987630

K & J Bithrey Private Hire Service

01202 771528

KC Cars

01202 730780

Liberty Cars Poole

01202 748819 *

LJD Cars

01202 749339

ME McFay 07875 529223

Mega Cars

07878 088341

MW Travel

07763 339899

NB Cars

07877 089192

NG Cars

07503 131517

Nuffield Cars

07713 541638 *

Pala's Cars 07450 254232

Paul Amos

07581 016612

Poole Bay Cabs

07803 902164 

Poole Central Cabs

07961 420552

Poole Friendly Cabs

01202 558867

Poole Mobile Private Hire

07548 531591

Poole Town Taxis

01202 691000

Poolecabs.com 07923 910334

Quay Cars

07917 062336

Reliable Cabs 07949 957801 *

Reyana Cars 

07447 902828

RT Cabs

01202 668866

Salam's Taxis 07737 044363

Salina Carer Cabs

07825 711410

Smith Cars

07825 176883

South Coast Cabs 01202 888777

Steven Mackenzie Elmes

07828 147232

The Friendly Car Company

07775 938523

Top Cars 01202 717777
Total Mobility 07745 602059 *

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Executive and Airport Travel

Operator Telephone
Allport Autos 01202 463283
Atlas Private Hire 01202 770825
Bay Cars 07811 722514
Canford Cars 01202 594078
Chauffeur Driven Services 01202 625033
C S Travel 01202 742531
DJS Car Link 01202 679507
Drive 4 U 01202 684550
DW Cars 01202 779565
Amerc Cars Ltd 01202 770777
JJ Kars 01202 385388
Morgans Travel 01202 468140
Nationwide Cars 01202 468294
Paul McAuslene 07939 097928
Premier Chauffeur Hire 07429 813744
Select Chauffeur Services 01202 695949
Streetcars Private Hire 01202 737419
Temple Cars 01202 718736
UK Direct Chauffeur Services 01202 532906

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Downloads

Contact us

Email
transportation@poole.gov.
uk

Telephone
01202 634249 

Address
Transportation Services
The Civic Centre
Poole
BH15 2RU