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Your Borough Of Poole

Contact Libraries


We're always pleased to hear from you with your thoughts, comments and suggestions about Poole Libraries.  We guarantee to reply promptly to your e-mail, letter or fax.

Remember you can find out when your items are due, renew your loans, reserve items and even recover your PIN by logging into your library account.

For general enquiries please use the Library Enquiry and Feedback form.

If you have any comment about our services, the council has a feedback procedure.

Alternatively you can contact us using any of the other methods below.

  • Email libraries@poole.gov.uk . If you just wish to join the library online you can email jointhelibrary@poole.gov.uk (see this page for more details) but please do not use this email address for general enquiries.
  • Telephone:  01202 262424
    Text Relay: Dial 18001 then the full phone number you want to call, including the area code.
    For example: 
    Prefix:      Area Code:        Number: 
    18001        01202                 XXX XXX
    Text Relay is a telephone-based service for deaf and hard of hearing customers who wish to use a textphone or minicom to contact us.
  • Write:
           Poole Libraries
           Northmead House
           30-32 Northmead Drive
           BH17 7RP
  • Fax: 01202 262442

This link takes you to a page which gives you all the information you need to make a complaint.

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Contact us



01202 262424

Text Relay
18001 01202 262424

Culture & Community Learning
Northmead House
30-32 Northmead Drive
BH17 7RP

01202 262442