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Your Borough Of Poole

Learn to use a computer

We offer different ways for you to learn so that you can use the free computers in our libraries, or if you prefer, your own computer at home, or in the library using our free wi-fi. We now have Ipad sessions too.

Poole Libraries support Learnmyway


All Poole libraries are registered UK online centres and support learning through the Learnmyway website. You can do them on your own on the library computers - just go to www.learnmyway.com, or if you need some help to get started either come to our Computer Sessions or drop in to see a Computer Buddy at any one of our libraries. You just create a free learning account on the site, then you have access to a range of courses (listed below). The great thing is, you can do them more than once and the site remembers how far you have progressed.


'What the Internet can do for me' - new session

We have changed the format of our popular internet sessions - whatever you have (tablet, smartphone, laptop),  in this free two-hour session we will provide you with answers to questions such as:
  • What is the best device for me?
  • How do I find information using Google?
  • What about Google Maps, Google Images and the other things they offer?
  • How do I watch video and TV?

  • Can I use my device for Social Networking?

  • Is banking and using credit cards online safe?

  • Will I get a computer virus?

We encourage you to come along with all your questions, and there will be plenty of opportunities to put them to Ian and Angela of Happy Lappy – both fully accredited tutors.

If you already have a device, bring it along and use our free wi-fi, or just listen to the presentation. If you need more help, just ask a Computer Buddy at one of their drop-in sessions.

To book, ring 01202 262449 (24 hour  booking line). Sessions are open to all.
(If you find you cannot attend, you can also use this phone number to cancel).

Dates and times

Canford Heath Library

Wednesday 11 June 2014 2:00pm

Hamworthy Library

Wednesday 23 April 2014 2:00pm
Wednesday 21 May 2014 2;00pm
Wednesday 25 June 2014 2:00pm 

Poole Library 

Wednesday 30 April 2014 2:00pm
Wednesday 2 July 2014 2:00pm 

 Ipad demonstration session

Have you got an Ipad and are now struggling to use it? Perhaps someone bought it for you with good intentions and you don't want to leave it gathering dust. Perhaps you are thinking of getting one and are just wondering what all the fuss is about, and why everyone seems to be using one.

We have a new session The Ipad – what it is, what it can do.

It lasts two hours, is totally free and is open to all (not just library members). It is run by Happy Lappy, who also run our 'What the internet can do for me' sessions.

Come to one of these sessions:

Broadstone Library

  • Wednesday 7 May 2014 11:00am

  • Wednesday 4 June 2014 11:00am


Canford Heath Library

  • Wednesday 7 May 2014 2:00pm

  • Wednesday 4 June 2014 2:00pm

Hamworthy Library

  • Wednesday 23 April 2014 11:00am
  • Wednesday 21 May 2014 11:00am
  • Wednesday 25 June 2014 11:00am 


Poole Central Library

  • Wednesday 30 April 2014 11:00am

  • Wednesday 28 May 2014 11:00am

  • Wednesday 2 July 2014 11:00 

Rossmore Library

  • Tuesday 13 May 2014 2:00pm

  • Tuesday 17 June 2014 2:00pm


You can just come along and listen, but if you have an Ipad or Ipad mini, just bring it along and log on to the library's wi-fi. Either way you need to book as these sessions are popular and places are limited.

To book, ring 01202 262449 (24 hour  booking line), or ask at any library. (If you find you cannot attend, you can also use this phone number to cancel).

Computer sessions

If you enjoy learning with other people, we offer:

  • Online Basics. Suitable for complete beginners.There are four sessions over four weeks. Each will last two hours.

We use Learnmyway online courses (so you start using a computer right away). Volunteer help is available as before. You are free to go at your own speed, so do not need to worry about keeping up with the rest of the class. The sessions are open to all (not just library members). Here is a rough guide to what you will do:

Session one - Sign up to your learning account, then move on to Mouse and keyboard

Session two -  Basic internet searching

Session three - Sending emails

Session four - you can move on to the Online Plus courses (complete list below) or just repeat any of the earlier courses if you wish.

Online Plus courses:

  • Using online forms

  • Job hunting online (prepares you for Universal Jobmatch)

  • Jobs and interviews

  • Understanding public services

  • Make money work

  • Shopping online

  • Facebook and socialising online

  • Online Banking

  • Staying safe online

If you complete Online Basics you will be sent (online) a certficate which you can print off.

You can do other courses if you have your own computer, or can use the library computers to do them.

Dates and times

Canford Heath Library

These sessions are held in a corner of the library. 

  • Monday 28 April, 12 and 19 May and 2 June 2014 2.30 to 4.30

  • Monday 9, 16, 23 and 30 June 2014 2.30 to 4.30 

Hamworthy Library

We hold these sessions in the library meeting room

  • Monday 7, 14 and 28 April 2014 10:00am to 12:00pm ( please note: three sessions only)
  • Monday 12 and 19 May, and 2 and 9 June 2014 10:00am to 12:00pm (four sessions)

Poole Library

These sessions take place in the IT Learning Room on the top floor.

  • Thursday 20, 27 March and 3 and 10 April 2014 2.30 to 4.30
  • Thursday 24 April, 1, 8 and 15 May 2014 2.30 to 4.30
  • Thursday 29 May, 5, 12 and 19 June 2014 2.30 to 4.30

Computer Buddy drop-in sessions

If you just want drop in to talk to someone about your computer problems or need guidance how to learn on your own, we now have Computer Buddy Drop-in sessions at all of our libraries. This is ideal for you if you are just starting out using a computer, but need a bit of help.

One of our volunteers will either sit with you at one of our library public computers, or you can bring in your own laptop (or other device) and the volunteer will connect it to our free wi-fi internet. They will show you websites which have a number of free online tutorials to help you learn, or they will just answer your questions the best they can. You may need to explore solutions together!

Come and meet the Computer Buddies at these libraries:

  • Broadstone Library - Mondays, Wednesdays and Thursdays 2.00pm to 4.00pm
  • Canford Cliffs Library - Tuesdays and Fridays 10.00am to 12.00pm

  • Canford Heath Library - Tuesdays and Thursdays 10.00am to 12.00pm

  • Creekmoor Library - Mondays 10.00am to 12.00pm
  • Hamworthy Library - Mondays 2.30 to 4.00 pm, Thursdays 2.00pm to 4.00pm, Fridays 2:00 to 3:00pm 
  • Oakdale Library - Tuesdays 10.00am to 12.00pm
  • Parkstone Library - Tuesdays 2.00pm to 4.00pm
  • Poole Central Library - Mondays 9.30am to 12.30pm, Tuesdays, Wednesdays and Thursdays 1.00pm to 4.00pm, Fridays 1.00pm to 3.00pm
  • Rossmore Library - Tuesdays 10.00am to 12.00pm

No need to book, just drop in!

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Special equipment


Big-key keyboard
Big-key keyboard

Special keyboards are available for all class sessions, as well as a trackerball pointing device, and a large monitor. We also have an adjustable desk for wheelchair users at Poole Library. If you require any of these, please tell us when you book (please note - only one of each item available per session). Each venue is fitted with a hearing loop.

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Other ways to learn 

To find a list of helpful web sites with exercises and courses to help you get started go to the Getting Started section of cyberLibrary. We recommend the guides on the Digital Unite website.

Learndirect has lots of IT courses, some of which are free. To find what you are looking for, just use the search facility on the site.

If you would rather go to lessons on a regular basis, check out what Skills and Learning have to offer. From basic computer skills, to shopping on E-bay, there's something for everyone. 

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Contact us


01202 262424

Text Relay
18001 01202 262424

Culture & Community Learning
Northmead House
30-32 Northmead Drive
BH17 7RP