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Your Borough Of Poole

Computers And Internet Access

If you do not have your own computer, but want to use the internet, send emails or create a document, we have free wi-fi and computers in all our libraries for you to use free of charge.

Computers are available at your local library for you to use for free


Poole Libraries offer free high-speed wi-fi access whether you are a library member or not.

That means you can bring your own laptop, smartphone or tablet and access the internet.

Changes to libraries wi-fi: If you already use our wi-fi, please note that you can no longer log into Libraries-Wifi.

Please now use Poole-Public-WiFi. There is no need to input a password but you must accept the Terms and Conditions to gain access. The setup is the same at all of our libraries, so once you have connected the first time, you can connect at any other Poole Library in the same way. 

Please note the following:

  • you cannot print when using the wi-fi network. You should save anything you wish to print to a USB memory stick or CD and either print at home or print using one of the public computers.

  • If you connect to Poole Library’s power supply, the library will not accept responsibility for any resulting damage to your equipment. 

If you use any of our online resources, you have direct access without the need to input your library card number.

Use our computers - for free!

All libraries have computers for public use, free of charge. They have Microsoft Office 2007 installed (Word, Excel and Powerpoint).

You can also access the internet and send e-mails.  All libraries also have scanners and CD-rewriters, and sell USB flash drives so that you can save your work. (Everything on the public computers is deleted overnight, so make sure you save your work to a USB memory stick or CD-ROM).

You are welcome to use your own USB memory device, but please note that any device which tries to install software or its own drivers may not work.

We sell USB flash drives, headphones and CD-ROMs. For more information see our Library Shop page.

Book a computer

You don't have to turn up at the library and wait: you can ring the library and book a computer over the phone up to two weeks ahead to avoid having to wait. If you have internet access on your smartphone or any other computer you can book online using this link. Whichever you do, you will need your borrower number (from your library card) and your PIN, which any member of staff can give you, if you don’t already know it. (Joining is really easy - you can even join online).

Library computers are free for you to use, we just charge for printing.  Charges are 10p for black and white A4 and 50p for colour A4.

If you have booked a computer, make sure you are at the library in time for the start of your session (you have five minutes to claim it from the start of your session). You will be able to use the computer for 30 minutes, but you can extend it if there is nobody waiting up to a maximum of 2 hours per day.

If you are under 16, we will ask a parent's or guardian's permission for you to use the computers. Whoever gives permission should be aware that we do not block chat rooms or social networking sites (see our Statement of Conditions of Use below).

Staff can help you to log on, but cannot teach you how to use the computers - if you are a beginner you should see the Learn to use a computer page, where there are details of the free help we offer.

But I can't use a computer!

Don't worry - we can help you. Just see this page for details.

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Statement of conditions of use

Poole Library Service provides public access to the Internet in keeping with its role as a source of information, intellectual development, and enrichment for the community. Poole Library Service has no control over the information accessed and cannot be held responsible for the content or quality of the information retrieved.

Transmission of any material in violation of any laws is prohibited. This includes, but is not limited to: copyrighted material, threatening or obscene material, pornographic material, or material protected by trade secret.

Any member of the public found interfering with virus checking software or any other software, hardware or associated ICT equipment, will be barred from subsequent use of any of the Library Service's ICT facilities.

Children and young people under the age of 16 will be allowed access to the Internet provided that a consent form has been signed by a parent and a guardian. We do not block access to chat rooms and social networking sites.

Poole Library Service is bound by the regulations of the Data Protection Act (1998) and will not release information on the use of specific Internet resources by members of the public except as required by law or as necessary for the proper operation of the library.

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Contact us



01202 262424

Text Relay
18001 01202 262424

Culture & Community Learning
Northmead House
30-32 Northmead Drive
BH17 7RP