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Your Borough Of Poole

Dorset Home Choice

Homechoice is our way of allocating council and housing association properties which have become available for let.

Poole are now working in partnership with five other local authorities across Dorset to bring you one website to view and express an interest in vacant properties advertised on a weekly basis and one application to join any of their registers. The partnership scheme is called Dorset Homechoice and the local authorities are Bournemouth, Poole, North Dorset, West Dorset, Purbeck, Weymouth & Portland and Christchurch & East Dorset.

If you are considering applying for the register for the first time, or need help with housing urgently, please call the Housing Advice Team on Tel. 01202 633804 to talk through your housing advice and options.

To apply online, click on this link to take you to the Dorset Homechoice website.

If you have any queries about our housing register that aren’t answered at dorsethomechoice.org please call us on 01202 633805.

Our phone lines are open 08:30 - 17:15 Monday to Thursday, closing at 16:45 on Fridays.

You can also email us with any queries you may have homechoice@poole.gov.uk

If you wish to submit information regarding any medical or welfare problems please use the Medical Form. This is available to download on the right, available to collect at the Civic Centre or to complete online via the Dorset Homechoice website.

If you are overcrowded or your privately rented property is in disrepair, please download the appropriate form on the right, complete it and return to us once you have applied.

If you are unable to access a computer in your local area, we have a computer available to use in the Civic Centre. You will be given instruction on using it to make your application.

Please contact us if you are unable to use the internet and do not have any friends, relatives or support workers who can help you with your application.

Applicants wanting to bid on properties of their choice  must ensure they are registered with the relevant local authority.

Once your application is assessed you will be able to view properties available and bid for them through the Dorset Homechoice website.

Direct lets to Homeless Applicants 

Whilst the aim of Dorset Home Choice is to provide choice in the allocation of council and housing association homes in Poole, there will be a number of exceptional situations where this will not be possible.

Due to very high demand for accommodation for homeless families, a number of properties will be held back for homeless applicants in temporary accommodation, including bed and breakfast accommodation. This is to reduce the time families spend in this type of housing.

A proportion of properties will continue to be advertised to help those social housing tenants wishing to downsize and those households in Emergency band / Gold band for medical / welfare reasons.

At the same time, it is worth noting that the overall number of flats and houses available to let to families has gone down in recent months.

If you need further advice regarding your housing situation please contact the Housing Options Team for further advice on Tel. 01202 633804

A review of this decision will take place on the 30th of September 2016

With effect from the 1st of August 2015, any applicant being considered for an allocation of a property in the Borough of Poole through Dorset Homechoice will be required to provide the original and any updated versions of their supporting documentation for their application within 24 hours of being contacted.

Please note that failure to provide the original documentation within this timescale will result in the property being offered to someone else.

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