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Your Borough Of Poole

Substance Misuse

Public Health Dorset ensures there are treatment services within the Poole area to support people who misuse drugs and/or alcohol. 

The Bournemouth, Poole and Dorset Drug and Alcohol Strategy seeks to improve people’s wellbeing, increase their chances of recovery from substance misuse, and help ensure they are safe.

Treatment Services: 

  • the Substance Misuse Assessment and Referral Team (SMART) are the first point of contact for Poole Treatment Services on 01202 735777 (online referral: SMART)
  • Poole Addictions Community Team - PACT 
  • Essential Drug & Alcohol Service - EDAS
  • Young Adults Drug & Alcohol Service - YADAS

Together with the service providers, we work closely with Poole Service Users Forum to ensure the needs and opinions of service users are part of current service development and the establishment of new services.

Carers Services

The Carers Service includes a 24-hour helpline, workshops, one to one sessions and drop in service for carers of all ages. Carers Helpline: 07977 908899, EDAS Carers Service: 01202 733322

To access Borough of Poole services and / or a Carers Assessment please contact Adult Social Care Helpdesk on 01202 633902

EDAS Young Carers Group: is on tel: 01202 733322 or 07921 471611.

Harm Minimisation

Public Health Dorset arranges the Pharmacy Needle Exchanges across Poole which supply needles and sharps collection containers, to minimise the risk of infection, free of charge. However, a full range of drug equipment, including for steroid users,  advice and information  is available through the specialist confidential Harm Minimisation Clinic at PACT.  

They will also test and immunise against blood borne viruses. Blood borne virus pre and post test counselling is available from the Steven James Practice.

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Useful Links and addresses


Alcoholics Anonymous
National phone number: 08457 697555 Local phone number: 01202 296000 (Calls to both the above numbers cost only10p and lines are manned 24 hours a day.)

Narcotics Anonymous
National phone number: 0207 730 0009 Local number: 07041 580050

Cocaine Anonymous
Helpline: 0207 284 1123

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Contact us

Ann Maguire



01202 633635

Poole Substance Misuse Commissioner
Commissioning & Improvement - People Services
Borough of Poole
Civic Centre
BH15 2RU