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Alternate weekly collections

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Bin collections have changed

View your new bin collection dates, or take a look at the calendar in your information pack.

We changed how often we collect bins from 3 October 2016.

You still get a weekly collection: black bin one week, blue bin the next.

Collections still happen between 6am and 11pm so please put your bins out by 6am on your collection day.   

Managing your waste

Whatever your bin size, try to maximise your bin capacity.

You can take waste to Nuffield Household Waste and Recycling Centre, or use one of Poole's recycling banks.

If you have bulky items to dispose of and are unable to take them to the Household Waste Recycling Centre, we can collect them for a small charge. Please call 01202 261700 and our Customer Service team will your discuss requirements with you.

Medical and other exceptions

You can ask for an additional bin if:

  • your household has six or more permanent residents
  • your household has five residents including a child in nappies
  • your household has three or more children in nappies
  • someone in your household has medical needs that create extra waste.

We will only consider applications by calling 01202 261700 and will assess and check each on a case by case basis. A request does not guarantee you extra capacity.

Bin swap

Most people have our standard 180L bin. You can check the size by looking on the plastic lip around the top of the bin.

If you still have a 140L bin, you can: ask us for a 180L bin by calling 01202 261700, or keep it, if it's big enough for your waste.

Replacement bins are dependant on stock and demand. Residents requesting a bin swap should currently expect their bin to be swapped within six weeks.

Are you providing a separate food waste collection service?

No. It's not currently financially viable to collect food waste separately.

We will continue to promote the national Love Food Hate Waste campaign, which gives lots of useful information about portion planning, recipes for leftovers and minimising food waste. Home composting is another way of reducing and reusing some food waste.

Will I receive a reduction in my Council Tax?

No. Council Tax is not the only source of income generated for services. Other sources of funding include government grants, business rates, fees and charges. This combined funding pays for the costs of all council services. Environmental Services is currently allocated 11.52% of this overall income and in addition to waste collections, this also funds services such as street cleansing, flood defences, cemeteries and crematorium.

Over the past five years the councils core government funding has been cut by 56%. This revised service will save over half a million pounds a year through a reduction in staff and vehicles as well as associated fuel and maintenance costs as there will not be as many vehicles to operate. There will also be savings made by less waste being put in the black bins through greater encouragement to recycle. These savings can be used to protect other essential council services.

In the UK 67% of councils now collect black bins fortnightly with similar size of smaller bins than we provide. 60% of household waste can be recycled in the blue bin. The small amount of remaining waste should fit in your black bin.

Are alternate weekly collections hygienic?

Wheelie bins are a hygienic way of containing waste if:

  • it is bagged and tied
  • the bin lid is closed
  • you have double bagged food and pet waste.

How to prevent pests

If flies don't get in contact with your rubbish to lay their eggs, you will not get maggots (the larva stage of common houseflies).

Following these guidelines should prevent you from getting maggots:

  • ensure that your bin lid is kept closed
  • never leave any food, including pet food, uncovered before it is placed in the bin
  • if possible, rinse any food packaging that cannot be recycled to reduce the risk of smells which may attract flies
  • ensure food waste is double-bagged with bags tied tightly and put in the bin as soon as possible
  • if possible, store your wheeled bin out of direct sunlight as the sun will warm up the bin, increasing the risk of smells and attracting flies.

If maggots do get into your bin, the problem should be solved when it's emptied.

If this doesn't solve the problem:

  • pour a little boiling water or salt into the bin
  • use a cleaning product with a fragrance to deter further flies from your bin
  • some private companies offer a bin cleaning service, but this is not something we currently offer.