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Your Borough Of Poole

Entering Nuffield HWRC and Admissions Refusal

Proof of Residency

Entry to the HWRC is subject to you showing a site assistant proof of residency in Poole and proof of identity, such as:

  • recent council tax bill (this is the preferred document)
  • recent utility bill
  • bank statement
  • current driving licence
  • letter from a public body for example hospital, doctors, police, fire service, social services department

Dorset residents in certain areas can also apply for a permit to use the site, applications should be made to Dorset County Council. You must bring your permit with you and show it to a site assistant.

Please be prepared to state what waste you are carrying so that you can be advised which bay(s) to use. Please declare any hazardous waste you are carrying.

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Can I be Refused Admission?

We reserve the right to refuse admission. Examples include but are not limited to anyone who:

  • cannot produce valid I.D.
  • is carrying commercial waste
  • is driving a commercial van without a valid permit or proof of hire
  • is towing a trailer bed larger than 6 foot x 4 foot/ 1.2 metres x 1.8 metres
  • displays unacceptable behaviour
  • does not follow site safety instructions
  • attempts to salvage waste - all items left at the site are only to be taken off site by our contractors. Therefore no items will be sold or given to members of the public.

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Unacceptable Behaviour Policy

Our employees are here to help you, however the following behaviour displayed towards our staff is not acceptable and will not be tolerated:

  • Verbal abuse
  • Aggression
  • Swearing
  • Intimidation

We reserve the right to refuse admission and your number plate may be recorded.

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