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Your Borough Of Poole


I think I have a wasps nest what should I do?

Wasps tend to build their nests before the beginning of May in cavities of trees, walls, in lofts and attics of buildings; they can also burrow nests into the ground. Although wasps benefit the environment by controlling other small pests and clearing away dead insects, their stings are painful and can be serious if you are allergic to them. Wasps never reuse a nest, so if you find one and there is no obvious activity, it is likely to be old and safe to remove, especially between November and March.

If you spot a nest which is still in use and require us to treat it you may choose to use our Pest Control service or a private pest control company via Buy with confidence.

We advise that you do not try to destroy the wasp nest yourself as this can be very dangerous as there can be thousands of wasps in an average nest. If you have tried to destroy the nest but have been unsuccessful, please tell us at the time of booking a treatment.

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How much does a wasp treatment cost?

Domestic Properties

Charges are payable prior to treatment

First wasp nest - £50.00 (inc. VAT).

Second and subsequent wasp nests on the same site, treated at the same time as the original nest - £25.00 (inc. VAT).

Removal of dead nest (2nd visit) - £18.50 (inc. VAT).

If you are in receipt of one, or a combination of, the following benefits :-

  1. Income Support
  2. Guaranteed Pension Credit
  3. Housing Benefit
  4. Council Tax Support 

(note: proof of benefits will be required and checked prior to treatment being carried out), the charges are:-

First wasp nest - £25.00 (inc. VAT).

Second and subsequent wasp nests on the same site, treated at the same time as the original nest - £12.50 (inc. VAT).

Removal of dead nest (2nd visit) - £9.25 (inc. VAT). 

N.B. Full rates apply to Housing Associations and landlords.

Commercial Properties (including churches and schools)

Commercial charge is £75.50 per hour during duty hours (exc. VAT).

£112.00 (exc. VAT) Outside duty hours

£147.00 (exc. VAT) Sunday/Bank holiday

£38.00 (exc. VAT) Additional visits

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How do I book / pay for the treatment?

Call 01202 261700 during working hours, (9am to 5pm Monday to Thursday and 4.30pm Fridays) where our staff will provide advice and make an appointment for treatment. 

Appointments are arranged for either Monday to Saturday

  • mornings (between 08:00 and 12:00) or 
  • afternoons (12:00 and 16:00). 

We are unable to provide an exact appointment time.

  • Pay using credit (not American Express)/debit card when booking an appointment or by,

  • Cash or cheque (payable to Borough of Poole) on the day of treatment prior to it being carried out.

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What if I am a tenant?

If you are a private tenant (or tenant of a Housing Associations including Poole Housing Partnership) you can;

  • Pay for the service yourself as detailed above or,

  • If it is your landlords responsibility, ask them to contact us to arrange treatment as detailed above.

  • Note - the full rates as detailed above apply.

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What do I do after treatment?

The charge for treatment does not include removal of the nest. If the treatment has been successful and there is no longer any wasp activity around the nest you may feel it is safe to remove it. However, if you do not feel able to do this, we can do so subject to an additional charge as detailed above. (see above charges).

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What do I do if the treatment does not work first time?

Please contact us with date and details of the original treatment and make a new appointment.

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