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Your Borough Of Poole


I think I have fleas in my house, what should I do?

In the summer, fleas can survive outside and be carried inside. You could pick them up whilst away from your home and transport them back or visitors could bring them into your property.

Fleas in the pupae stage can remain dormant for 9 months and could be as a result of a previous occupier.

You may find that you are being bitten regularly. If the bites are raised bumps predominantly around the ankles and legs and itch this maybe a sign of a flea infestation.

Checks you could make include:

  • Checking around the ears and upper legs of any cats and dogs

  • Checking areas where your pets sleep for alive and dead fleas and eggs.

  • When bathing your pets checking that water afterwards for dead fleas

  • Running a white cloth along the floor to look for red streaks which are a sign of flea droppings

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I definitely have a flea infestation at my property what should I do?

  • Getting rid of fleas can be difficult especially if you have a bad infestation. Gather up everything that might have been exposed to fleas and which will fit in a washing machine. This can include pet bedding, small carpets, pet toys, throw pillows and the like. Wash everything you can with detergent and hot water. Anything you can't wash you might want to consider throwing away, especially if it's likely to be infested with fleas.

  • Vacuum carpets, hard flooring and furniture regularly, move as much furniture as possible so you can vacuum areas that aren't usually exposed. This will get rid of many adult fleas, as well as eggs and larva whilst breaking up the pile of the carpet to allow any sprays used to penetrate much better.

  • Make sure that you treat your pets, this is essential to prevent re-infestation.

  • If you have a flea infestation and require treatment to be carried out you may choose to use our Pest Control service or a private pest control company via Buy with confidence.

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How can I reduce the risk of fleas being attracted to my property?

The following tips will reduce the chances of attracting fleas to your property:

  • Treat your pets regularly, your vet can advise best course of treatment.

  • Regular vacuuming of your home, including chairs, and your car.

  • Emptying the contents of your vacuum cleaner away from the house and into the bin.

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How much does a flea treatment cost?

Charges are payable prior to treatment

Domestic Properties charges are based on the size of the property to be treated

£60.00 (inc. VAT) - 1 and 2 bed properties

£65.00 (inc. VAT) - 3 bed properties

£77.00 (inc. VAT) - 4 bed properties

£104.00 (inc. VAT) - 5 bed properties

If you are in receipt of one, or a combination of, the following benefits:-

  1. Income Support
  2. Guaranteed Pension Credit
  3. Housing Benefit
  4. Council Tax Support

(note: proof of benefits will be required and checked prior to treatment being carried out), the charges are:- 

£30.00 (inc. VAT) - 1 and 2 bed properties

£32.50 (inc. VAT) - 3 bed properties

£38.50 (inc. VAT) - 4 bed properties

£52.00 (inc. VAT) - 5 bed properties 

N.B. Full rates apply to Housing Associations and landlords. 

Commercial Properties (including churches and schools)

Commercial charge is £75.50 per hour during duty hours (exc. VAT).

£112.00 (exc. VAT) Outside duty hours

£147.00 (exc. VAT) Sundays/Bank Holidays

£38.00 (exc. VAT) Additional visits

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How do I book / pay for the treatment?

Call 01202 261700 during working hours, (9am to 5pm Monday to Thursday and 4.30pm Fridays) where our staff will provide advice and make an appointment for treatment. 

Appointments are arranged for Monday to Saturday

  • mornings (between 08:00 and 12:00) or 
  • afternoons (12:00 and 16:00).  

We are unable to provide an exact appointment time.

  • Pay using credit (not American Express)/debit card when booking an appointment or by,

  • Cash or cheque (payable to Borough of Poole) on the day of treatment prior to it being carried out.

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What if I am a tenant?

If you are a private tenant (or tenant of a Housing Associations including Poole Housing Partnership) you can;

  • Pay for the service yourself as detailed above or,

  • If it is your landlords responsibility, ask them to contact us to arrange treatment as detailed above.

  • Note - the full rates as detailed above apply.

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What do I do before/after treatment?

Before a treatment

  • Vacuum your entire home, including chairs. Make sure you empty the contents of the vacuum cleaner away from the house. Don't forget to vacuum the car as well.

  • Clear as much floor space as possible especially around the edges of the room, so that as much of the floor area can be sprayed

  • Hot wash pet bedding and repeat regularly once treatment has been carried out

  • Make sure all food is put away or covered

After a treatment

  • If possible go out for 3 hours to allow the spray to dry

  • DO NOT vacuum for 3 weeks

  • Hard surfaces may be slippery for several hours

Be prepared to see fleas for several weeks after treatment, the adults will be killed when treatment is carried out, the eggs that are still present after treatment will hatch at different times as the fleas emerge they will come into contact with the insecticide used and die.

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Contact us

Environmental Services
Unit 1
Newfields Business Park
2 Stinsford Road
BH17 0NF


01202 261700

Text Relay
18001 01202 261700