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Food Alerts

Food alerts

The Food Standards Agency (FSA) operates a Food Alert System which advises us about national or regional problems involving hazardous or unsatisfactory food.

These warnings give an account of the problem, details of the batch or batches of food affected, the likely distribution of the product, and the action to be taken.

Traders and members of the public can access current Food Alerts via the Food Standards Agency website. For further information contact Environmental & Consumer Protection Services using the details below.  

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Free Allergy SMS Text Message Service

The FSA has launched a free Allergy SMS Text Message Service, and Allergy Email Alerts, which will alert people with a food allergy, who have signed up to the services, with an immediate notification that a product may be of risk to them.

You can register to receive automatic notification of new food alerts published on this page .

You can also get food alert details sent direct to your mobile phone. To get this free service, simply send the text message 'FSA' from your mobile 07866 428260  

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Food Fraud Hotline

The Food Standards Agency has set up a special food fraud hotline to gather information on known or suspected fraudulent activity in the sale or marketing of food.

Calls to the hotline, on 020 7276 8527, will be put through to an answerphone where callers can leave their reports. This answerphone will be checked regularly.

Callers should leave as much information as possible as it will enable the Agency to help local authorities as they investigate food fraud.

All reports are treated in the strictest confidence, but it is useful to be able to verify and follow up reports, so callers are encouraged to leave contact details.

In addition to the hotline, there are a number of other methods of notifying the Agency about known or suspected fraud. Further details and more general information on food fraud can be found on the FSA website .

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Related pages

Contact us

Email
environment@poole.gov.uk

Telephone
01202 261700

Text Relay
18001 01202 261700

Address
Environmental and Consumer Protection
Unit 1
Newfields Business Park
2 Stinsford Road
Poole
BH17 0NF