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Your Borough Of Poole
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Dogs

Online Services

There are many dog related reporting and application forms available. Below is a list of popular ones: 

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Found a stray dog?

If you have found a stray dog, please contact Environmental and Consumer Protection Services. You will be asked to describe the dog and a Consumer Protection Officer will come and collect it.

  • Monday to Friday 8 am to 5.15 pm - please call 01202 261700.

  • Saturday and Sunday 8 am to 5.00 pm - please call 0800 506050.

If you find a dog outside the above hours you will need to phone 0800 506050 to report it.   You will be asked to keep the dog overnight, or take it to our local designated vet - details will be provided.

We keep a register of reported dogs.  Enquiries will be matched to re-unite stray dogs and owners. If the current owner does not claim the dog, it will be re-housed with a suitable owner after seven days.

There is no stray dog service on Christmas Eve night, Christmas Day, Boxing Day or New Years Day.

Please note: The Police no longer take responsibility for stray dogs and will not accept them at the Police station.

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Lost dogs

If you have lost your dog please phone us on:

  • Tel: 01202 261700,  Mon-Fri 8.30 am to 5.15 pm; or

  • Tel: 0800 506050 outside of these hours.

or you can use our online reporting form. You will be asked for a description of your dog. If we have your dog, you can be re-united with it quickly, although there is a fee for its return (vets/kennelling fees are additional to this fee).

  • Return of stray dog to owner (1st occasion) - £35.00 (including free chip if permission granted)
  • Return of stray dog to owner (2nd occasion) - £50.00
  • Micro-chipping of animal - £20.00
  • Delivery of stray dog to owner - £18.00
  • Kennelling charges (first day) - £10.50
  • Kennelling charges (subsequent days) - £12.25
  • Vaccination - £19.00. (please note  if your dog has to be kennelled overnight it may be vaccinated.  This is a requirement set by the kennels used by the Borough of Poole). 

We also advise you to contact:

  • the neighbouring councils particularly if you live near council borders.
  • local rescue centres and veterinary surgeries  
  • If your dog has been missing more than 24 hours we also suggest you contact DogLost UK .

Please note – If you do not claim your dog after seven days of us retaining it, the dog will be  transferred to a local rescue charity for re-homing.

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Preventing your dog from becoming a stray

The law requires that your dog must wear a collar and identification tag at ALL times whilst in a public place.   Failure to do so is an offence. 

If a member of the public finds your dog they can return it to you without our Officers becoming involved.  This saves you paying a fee.

Having your dog microchipped does not eliminate the need for it to wear a collar and tag.

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Dangerous breeds

It is an offence to own or keep the following dog types unless they are on the index of exempted dogs and comply with its requirements:

  • Pit Bull Terrier
  • Japanese Tosa
  • Dogo Argentino
  • Fila Braziliero

Should you have one of these types of dogs it must be on the index of exempt dogs and kept in accordance with its requirements including keeping it on a lead and muzzled when in a public place. For more information see ‘The Control of Dogs’ in the Animal Welfare part of DEFRA’s website.

If you do not meet these requirements you may be found guilty of a criminal offence and a Court may order the animal to be destroyed. 

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Dog attacks and aggression 

In most cases where a dog has attacked a human, contact the Police on (01202) 222222.  If the attack is severe and you consider it to be an emergency then call 999.

If your dog, or other animal, is attacked by another dog, or you witness such an attack, please contact us on (01202) 261700 during the hours:

  • 08:30 to 17:15 Monday to Thursday,
  • 08:30 to 16:45 Friday.

 If the incident happens outside these hours please call 0800 506050. 

Unfortunately, due to previous court decisions, we may not be able to take action against dog owners whose dog has injured small animals such as rabbits or cats. This is because courts have previously ruled that this is in a dog’s nature.  We do not have the power to force dog owners whose dog has injured your animal to pay your vet bills.

Dog owners are responsible for ensuring that their dogs are kept under proper control at all times so as not to cause a nuisance, or a danger, to people or other animals. 

We expect owners to know how their dog will behave when coming across people, animals or environments it is not familiar with.  If you are aware your dog can be aggressive, or hard to control, in any of these situations, then you are expected to take any necessary precautions to prevent your dog harming or annoying other people or their animals. 

For advice on dog control and aggressive behaviour you should always consult your vet or a qualified canine behaviourist.

All dogs should be trained to a basic obedience level.

Dog owners should be aware that if their dog has been proven to be dangerous and not under proper control, the court can order the dog’s destruction, even when it hasn’t been dangerous to humans.

If a dog has injured another person the courts have the power to imprison the owner and disqualify them from owning a dog for as long as they think necessary.

We have the power to seize dogs we believe are dangerous in public places.  We can gain access to private property, by court warrant, to obtain a dog that we believe has been dangerously out of control in a public place.

For further information on safety around dogs in particular for children, please see the following link http://www.bluecross.org.uk/1958-2850/be-safe-with-dogs.html

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Noisy dogs

We can investigate complaints about dog noise and if the problem is persistent serve abatement notices on owners requiring them to keep their dog’s noise to an acceptable level.

Failure to comply with such a notice is a criminal offence and if a problem persists we can obtain a court warrant and seize the dog pending a court case.

We do not expect dogs not to make any noise and can provide advice on minimising dog barking. The Dogs Trust charity provide written advice on dog barking as well as dog welfare on their website. If you should not wish to register and donate to them we can send you a copy of their dog barking leaflet.

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Contact us

Email
environment@poole.gov.uk

Telephone
01202 261700

Text Relay
18001 01202 261700

Address
Environmental and Consumer Protection
Unit 1
Newfields Business Park
2 Stinsford Road
Poole
BH17 0NF