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Transport Assistance for 16 to 19 Year Olds

For students who are 16 to 19 years old, there are changes to the existing policy.

You can read the guidance and apply for transport for 2013-14 Academic Year.

Pupils and students starting new courses will qualify for transport assistance if they meet either all of the following criteria:

  • Are a Poole resident
  • Are aged between 16 and 19 at the beginning of the academic year in which they are applying
  • Have a current statement of Special Educational Needs
  • Live 5 miles or more from their school or college
  • Attend the nearest school or college offering their preferred courses (or a substantial match)

or all of the following criteria

  • Are a Poole resident
  • Are aged between 16 and 19 at the beginning of the academic year in which they are applying
  • Have previously had a statement of Special Educational Needs (lapsed at age 16) or a significant disability or medical condition (must be supported by appropriate documentary evidence)
  • Live 5 miles or more from their school or college
  • Attend the nearest school or college offering their preferred courses (or a substantial match)
  • Are on a low income i.e. would meet the eligibility criteria for free school meals or their parent claims Working Tax Credit at the maximum level.
 If you think your son or daughter may meet these criteria, you can email schoolmeals.transport@poole.gov.uk or telephone us on 01202 634250 for further information and advice.


Appeals

If you are refused transport assistance and would like to appeal against the decision please contact the Free School Meals and Education Transport Team for further advice.  

You will be sent a further form to complete and will be asked to provide information/evidence in support of your appeal.  

Appeals are initially considered by senior officers within Children, Young People and Learning and may be given further consideration by elected Members (local councillors) where appropriate.

Making a complaint

If you wish to make a complaint, please contact the Free School Meals and Education Transport Team.  

We will try to resolve  your complaint within ten working days, but if your complaint is complicated it may take more time, in which case you will be advised of likely timescales.  

If you are unhappy with the response to your complaint, you can ask for your complaint to be investigated/reviewed.  If you are still unhappy, you can contact the Local Government Ombudsman.

Contact us

Email 
schoolmeals.transport@
poole.gov.uk

Telephone
01202 634250

Text Relay
18001 01202 634250

Address
Children, Young People & Learning
Dolphin Centre
Poole
BH15 1SA