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Your Borough Of Poole

Tell Us Once - Births

Tell Us Once

When you have a new baby, there are lots of things that need to be done. One of these things is contacting the government departments and local council services that need to be told about the birth. Until now, you had to contact all of them individually

We are providing a service which can help you give the information to the Department of Work and Pensions. If you want they can pass this information on to a number of other organisations.

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How the service can help you?

You often have to contact several government departments and parts of the local council to give them the same information about the birth.

It’s important that you do this as soon as possible as it may affect your entitlements, such as Child Benefit, Working Tax Credits or Child Tax Credits.

We want to make this easier for you, so if you want to use the service after registering the birth we will ask you some simple questions. This means that you won’t have to send a copy of the birth certificate in the post as will contact the organisations that need to know on your behalf.

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What happens to the information?

The following organisations can be contacted if you ask us to:

  • Department for Work and Pensions

  • Jobcentre Plus

  • Housing Benefit Office

  • Council Tax Benefit Office

  • Library Services

  • Children’s Services (Family Information

  • Services)

  • HM Revenue & Customs (HMRC)

  • Child Benefit

  • Child Tax Credit or Working Tax Credit

Using this service can, where certain conditions are met, help to speed up an application for Child Tax Credit or Working Tax Credit with HMRC if you are receiving benefits that relate to your income (for example Income Support, or

some types of Jobseekers Allowance or Employment and Support Allowance). Please ask the Advisor if you want to know more about this.

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Information you will need to use this service

To make sure the right information is given to any organisations we contact for you and so that you get the most out of the service it will help if you can bring along with you the following information:

  • Birth Certificate (you may be registering the birth directly before you use this service)

  • The person/s named on the birth register’s National Insurance number/s and/or date of birth, address and telephone number.

  • Details of any benefits the person/s named onthe birth register are receiving/have applied for

  • The partner of the person named on the birth register, (if they live in the same household) including their National Insurance number and/or date of birth and information about anybenefits they may be receiving.

You will need to get the permission from these people to tell us about them before you use the service.

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Related pages

Contact us


01202 633744

01202 633745

The Register Office
The Guildhall
Market Street Poole
BH15 1NF