If you are already receiving Housing Benefit or Council Tax Support but the benefit payment amount does not cover your total rent / council tax bill, then you can apply for this additional payment. Please download and complete the PDF form on the right hand side of this page.
This is a discretionary payment and there is only a certain amount available to be spent in any year. There may be parts of your rent that this discretionary payment cannot help with, so please read the form carefully.
We aim to inform you in writing of the outcome of your application within 14 days of receipt of all necessary information, or as soon as practicable thereafter.
Please print the form, sign it and return it to the address on the right.
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Provision for an Exceptional Hardship Payment has been set up by the
Council to assist applicants for Council Tax Support who are facing
exceptional hardship. The facility has been created to provide further
assistance where an applicant is in receipt of Council Tax Support but the level of Council Tax liability used to calculate support is limited.
Exceptional Hardship Payments will be available to any applicant where their
daily award of Council Tax Support is calculated on 91.5% of their daily Council Tax liability (less any appropriate discounts and non dependant deductions).
Please see the 2013 Policy in the 'Downloads' section on this page.
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