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Benefits - Application for Housing Benefit and Council Tax Support

New Claim for Housing Benefit/Council Tax Support

If you are working age and considering making a new claim for Housing Benefit, before applying, please read our Universal Credit page and begin an application for Universal Credit on GOV.UK to find out if your circumstances meet the Universal Credit gateway conditions to apply for Universal Credit. Council Tax Support is not included in Universal Credit, so you would still need to complete and submit a new claim form to us if you wish to apply for Council Tax Support.

Complete and submit a New Claim for Housing Benefit/Council Tax Support by using our  online Housing Benefit/Council Tax Support application form.

You will need to complete the application forms in accordance with the instructions, check to ensure that there are no errors and then submit the form. You will need to provide any supporting documentation to Stour Valley and Poole Partnership, PO Box 722, Poole, BH15 2YE.

Alternatively, please download and complete the PDF form, sign it and return it to the address below.

Standard Reclaim Form

If you are already claiming Housing Benefit and/or Council Tax Support and your Income Support, Job Seekers Allowance (Income Based), Employment and Support Allowance (Income Related) or Pension Credit (Guarantee) has ceased, please complete this form.

You will need to complete the Standard Reclaim application form in accordance with the instructions, check to ensure that there are no errors and then submit the form. You will need to provide any supporting documentation to Stour Valley and Poole Partnership, PO Box 722, Poole, BH15 2YE.

Supplementary Form - Self-Employed Earnings Information Form

If you have completed an application form for Housing Benefit and/or Council Tax Support, stated that you or your partner are self-employed and if you do not have any trading accounts or you have just started your business you need to advise the Benefit Service of your self-employment. If you have just started your business, please project the business income and expenditure on the online form by ticking "estimated".

Complete and submit a Self-Employment Earnings Information form using our online application form.

You will need to complete the application form in accordance with the instructions, check to ensure that there are no errors and then submit the form.

You will need to provide any supporting documentation to Stour Valley and Poole Partnership, PO Box 722, Poole, BH15 2YE.

If you are a director of a limited company you should not complete this form, instead please provide your certified company accounts showing directors remuneration.

Change of Address Form

 If you already receive Housing Benefit or Council Tax Support and you are moving address, it is very important that you tell us immediately. Any delay may affect the date the benefit is paid from and the amount you may receive.

You can download and complete the Housing Benefit and Council Tax Support Change of Address Form. You must let this Benefits Service know within 21 days of the change.

You will need to complete the application form in accordance with the instructions, check to ensure that there are no errors and then submit the form. You will need to provide any supporting documentation to Stour Valley and Poole Partnership, PO Box 722, Poole, BH15 2YE.

Change of Circumstances for Housing Benefit and Council Tax Support

If you are already receiving Housing Benefit or Council Tax Support and your circumstances have changed it is important that you tell us your changed circumstances straight away as it may affect the amount of Housing Benefit or Council Tax Support you are entitled to.

You will need to complete the application form in accordance with the instructions, check to ensure that there are no errors and then submit the form. You will need to provide any supporting documentation to Stour Valley and Poole Partnership,PO Box 722 Poole BH15 2YE.

Notify us of a change in circumstances(opens in a new window)

Discretionary Housing Payment Form

If you are likely to suffer hardship because we restrict your Housing Benefit , then you can apply for extra benefit. This extra benefit is known as a Discretionary Housing Payment. Please refer to our Discretionary Housing Payment information before you complete an online form.

Complete and submit a Discretionary Housing Payment form using our online application form.

You will need to complete the application forms in accordance with the instructions, check to ensure that there are no errors and then submit the form. You will need to provide any supporting documentation to Stour Valley and Poole Partnership, PO Box 722, Poole, BH15 2YE.

Recover a Saved Form

You can recover a partially completed form. You will be asked to enter the 10 character reference code you were given when you saved the form. If you do not have the character reference code, you will need to start the form again. Should a partially completed form not be submitted after 30 days, the form and a record of the form will no longer be held by the local authority. Please click here to recover a saved form.

For more help, please see the supporting information on Housing Benefit and Council Tax Support.

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Contact us

Email
svpp@poole.gov.uk

Telephone
0345 034 4569

Text Relay
18001 0345 034 4569

Address
Benefits Service
Stour Valley and Poole Partnership
PO Box 722
Poole
BH15 2YE