Assertiveness
"Assertiveness involves standing up for personal rights and expressing thoughts, feelings and beliefs in direct, honest and appropriate ways which respects the rights of other people does not violate them." (www.ndsu.edu 
).
"It is a positive attitude whereby you show that you value yourself and that you are able to set boundaries in order to protect your rights."(www.mind.org.uk ).
Assertiveness is the healthy alternative to aggressiveness (exercising power over others) and passiveness (allowing others to control you).
How can we help you
- Gateway Team - the access point to mental health services
Below are detailed web links to information on assertiveness
- www.ndsu.edu/counseling/successstrategies/assertiveness.shtml
- www.mind.org.uk/Information/Booklets/How+to/How+to+assert+yourself.htm
Directgov